Could the greatest innovation of all time be a method of innovation? Roger Smith proposed this in The Evolution of Innovation. Is such a method out there? The answer is yes.
Suppose you want to come up with a new product idea. Where do you begin? What method would you use? Conventional thinking suggests three possible directions. First, we could seek insights from our customers through research and observation (Voice of the Customer). Second, we could emulate what past inventors such as Edison and Disney did to create new ideas (Voice of the Expert). Or we could seek ideas from competitors and other sources using the "open" mindset (Voice of the Market).