A corporate innovation method should be robust enough to produce incremental as well as disruptive ideas. One of my favorite templates in the S.I.T. method is called Division because it does just that. The Division template takes a product or service, divides it or its components, and rearranges them to form a new product or service. It is a particularly useful template to help people see their product or service in completely new ways. It helps people get unstuck from the "fixed" frame that we all have naturally about our products or services. My favorite example of Division happened during an innovation training session. One of the participants was a bit cynical about the method and using patterns to innovate anything. To help him overcome this, I let him select any product or service that he was convinced could not be innovated further. He chose the refrigerator, a concept that has been with us since 1000 BC. What follows is how we used Division in this spontaneous exercise to change his mind.
This month's Innovation Sighting comes to us from Dr. Steven Palter. Dr. Palter is a gynecologic fertility specialist and a true innovator in the medical field. He learned the S.I.T. method recently, so he knows how to spot the five innovation patterns of S.I.T. in everyday products and services.
This one is a new refrigerator launched by LG at the 2012 Consumer Electronics Show in Las Vegas. It is the LGLFX31945ST French Door Refrigerator with Door-in-Door. The new Door-in-Door is a classic example of the Multiplication Technique. To use Multiplication, make a list of the components of the product, select a component and copy it, then change the copied component along some variable such as size, location, or other attribute. Once you create this Virtual Product, try to identify new benefits or markets served by this configuration.