Innovation in Practice Blog

October 20, 2020

The Myth of Post-it Notes and Other Serendipitous Inventions: Why Pure Chance is Not Your Creative Friend

Chocolate chip cookies, penicillin, Velcro, microwave ovens, the game of basketball, and Post-It Notes. What do they have in common? Well, those products were invented completely […]
October 13, 2020

The Subtraction Technique: The Creative Power of Taking Elements Away

Subtraction is the removal of an essential core element rather than the addition of new systems or functions.  Like all the other techniques of the Systematic […]
October 6, 2020

The Multiplication Technique: A Simple Tool with Many Creative Surprises Inside

Procter & Gamble was able to take an air freshener product that was lagging at 4th place in terms of market share – to 1st place, […]
September 29, 2020

How to Create and Run an Innovation Pilot Program

Individuals and organizations need to learn at a rate faster than the rate of change. And innovation pilot programs help you do that.  But how do […]
September 22, 2020

Fixedness: Your Main Barrier to Creative Thinking

How do you develop your creativity? As much as you want to or need to be creative, sometimes, there’s something that seems to block it. And […]
September 15, 2020

Process Innovation: Unlocking New Value in What You Do Everyday

The Systematic Inventive Thinking or SIT method is not only applicable to products, it’s also highly valuable in innovating services and processes.  Here are two ways […]
September 8, 2020

Innovation Dream Teams: The Secret Formula to Drive Team Success

When you’re talking about innovation, a traditional brainstorming approach doesn’t work. If you want to generate better ideas, you have to be able to create your […]
September 1, 2020

Why People Resist Our Innovative Ideas and How To Overcome It

With innovation comes resistance. They define each other. An idea simply cannot be innovative unless it’s met with resistance. Because of this, we should see resistance […]
August 25, 2020

How to Use the Closed World Principle of Creativity

Creative thinking can be systematic and routine. All you have to do is learn how to use your brain and learn a new way to generate […]
August 18, 2020

Divide and Conquer – How to Use the Division Technique

A common misconception is that creativity is a gift you are born with. People believe that if they don’t have it right from birth, they have […]
February 24, 2008

Divide and Conquer

"Divide and Conquer" is: a. classic military strategy, b. a computer algorithm design paradigm, c. a collaborative problem solving approach, d. an innovation tool, or e. ALL THE ABOVE The answer, of course, is all the above. Division is one of the five templates of innovation in the Systematic Inventive Thinking method. The others are Subtraction, Task Unification, Multiplication, and Attribute Dependency. Templates were developed by recognizing the same consistent pattern over many products so that the pattern could be applied to create innovative new products. The method works by taking a product, concept, situation, service, process, or other seed construct, and breaking it into its basic component parts or attributes. The templates manipulate the components, one at a time, to create new-to-the-world constructs for which the innovator finds a valuable use. The notion of taking the solution and finding a problem that it can solve is called "function follows form" and is at the heart of the systematic inventive thinking process. It is innovation by working backwards.
December 31, 2008

The LAB: Innovating a Refrigerator with the Division Template (December 2008)

A corporate innovation method should be robust enough to produce incremental as well as disruptive ideas. One of my favorite templates in the S.I.T. method is called Division because it does just that. The Division template takes a product or service, divides it or its components, and rearranges them to form a new product or service. It is a particularly useful template to help people see their product or service in completely new ways. It helps people get unstuck from the "fixed" frame that we all have naturally about our products or services. My favorite example of Division happened during an innovation training session. One of the participants was a bit cynical about the method and using patterns to innovate anything. To help him overcome this, I let him select any product or service that he was convinced could not be innovated further. He chose the refrigerator, a concept that has been with us since 1000 BC. What follows is how we used Division in this spontaneous exercise to change his mind.
April 30, 2012

The LAB: Innovating a Membership Club with S.I.T. (April 2012)

How do you attract new customers while retaining current ones? For many categories, you attract new customers by showing high satisfaction with current customers. Put the current customer first and you will increase your appeal to new customers. The challenge is when you have to change your product to meet the different demands of new customers at the risk of alienating existing customers. For example, imagine you owned a prestigious, members-only dinner club with a strong following of older, traditional patrons. They are fiercely loyal and attached to the various details such as the glassware and the color of the table cloths. Any changes are seen with suspicion. You want to bring in new members, but need to change the club to appeal to younger potential members. Too much change will drive away current members. For this month's LAB, we will apply Systematic Inventive Thinking to address this apparent conundrum.
August 12, 2013

Square Roots: Inside the Box at Southwest Airlines

Check out this clever interpretation of Inside the Box, now appearing in Spirit Magazine, the inflight magazine of Southwest Airlines.
February 9, 2015

Creating New Products With The Division Technique

You can frequently make groundbreaking innovations simply by dividing a product into “chunks” to create many smaller versions of it. These smaller versions still function like the original product, but their reduced size delivers benefits that users wouldn’t get with the larger, “parent” product. This is “Preserving Division.”